Shipping policy
Shipping Policy
Effective Date: June 2026
Thank you for shopping with The Bump Shop. We are committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
During product launches, promotions, holidays, or high-volume periods, processing times may be extended.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Promotional free shipping offers may be available from time to time and will be clearly stated on our website.
Delivery Timeframes
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (where available)
Delivery times are estimates and are not guaranteed.
Tracking Information
Once your order ships, you will receive a confirmation email containing tracking information, if available.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
The Bump Shop is not responsible for orders delayed, lost, or returned due to incorrect addresses provided during checkout.
Additional shipping fees may apply for reshipment of returned packages.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Email: orders@mybumpmybaby.shop
Please include your order number and any relevant photos of damaged items or packaging.
International Shipping
International shipping availability may vary by destination.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Questions?
The Bump Shop
16 East 40th Street, 8th Floor
New York, NY 10016
Email: orders@mybumpmybaby.shop
Phone: (929) 400-5913